Database Backup Failed error

Drew_AG
Drew_AG
1Password Alumni
in Mac
This discussion was created from comments split from: My Mac laptop shows a corrupt 1 password.

Comments

  • eyalgordin
    eyalgordin
    Community Member

    I keep getting this message on my 1password 4?

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @eyalgordin,

    The problem you're running into is unrelated to the one from the previous discussion, so I've moved your message to a new thread. I hope you don't mind!

    If you're using 1Password 4 or higher on your Mac, that should be backing up your data correctly, and you can verify that by opening the main 1Password app and going to File > Backup.

    The error message you're getting actually comes from an old component of 1Password 3, which is apparently still on your Mac. It's a process called 1PasswordAgent, and you can delete it by following these steps:

    1. From the Finder, select Go > Go to Folder... from the menubar
    2. In the Go to the folder field that appears, copy and paste the following text and press Return: ~/Library/LaunchAgents
    3. Delete ws.agile.1PasswordAgent.plist
    4. Go back to the menu option for Go > Go to Folder…
    5. Copy and paste the following text and press Return: ~/Library/Application Support/1Password
    6. Delete the Agent folder
    7. Restart your Mac

    Hopefully that solves the problem, but please let us know if you need more help. Cheers! :)

This discussion has been closed.