Password Names Not Syncing with Data

Marc D'Amour
Marc D'Amour
Community Member
in Mac

I have 1Password on my Mac Pro. I recently installed it on a MacBook Pro, and wanted a different master password. I'm syncing using Dropbox. On my new installation on my laptop, it looks like it is syncing properly. The number of passwords match up, but there is a good chunk (maybe 10%) that have come across in my new installation (laptop) as "unnamed."

I attached some screenshots. You'll see a search for "Wells" on each machine yields a proper sync back to the Mac Pro, but others didn't come through to the laptop. They did indeed come through (with a bit of digging I found them) but the title was "unnamed."

Have you seen this behavior before and are there any fixes?

Thanks in advance.

1Password Version: 6.1
Extension Version: Not Provided
OS Version: 10.11.4
Sync Type: Dropbox
Referrer: forum-search:names

Comments

  • Jacob
    Jacob

    Hey @Marc D'Amour! We've had a few scattered reports of this before, but we haven't been able to track down the cause. Could you give the steps in this post a try? Be sure to send the Diagnostics Reports as well. Those will help us figure out what's going on. :) Let us know how things go.

This discussion has been closed.