1password 10 Beta loads but I am unable to type anything into the master password box

PJ73
PJ73
Community Member
edited April 2023 in 1Password 7 for Windows

1password loads but I am unable to type into the Master Password box, and I can only close the application


1Password Version: Windows 10 Beta
Extension Version: Not Provided
OS Version: Windows 10 Pro 1511 10586.218
Sync Type: Dropbox
Referrer: forum-search:unable to type master password

Comments

  • Hi @PJ73,

    That's peculiar. What does your setup look like? Are you using a tablet with a software keyboard or do you have a keyboard attached to your device?

    Cheers!

  • Hi @PJ73,

    I've seen this happen a few times when the Windows Store App was in the middle of updating or just finished updating apps in the background.

    I'd suggest waiting a few seconds or terminate the Windows Store app if you have it open and restart 1Password app completely, it should be resolved.

This discussion has been closed.