generate master password

gpfarah
gpfarah
Community Member
in Mac

Just purchased 1Password. After opening on my MAC I'm asked to enter Master Password. How do I get one? "Generate" or "new user?" not listed. Thanks.

1Password Version: 6.2.1
Extension Version: Not Provided
OS Version: OS X 10.11.4
Sync Type: Not Provided
Referrer: kb:pro-features-faq, ug:mac/, ug:mac/quick-start, kb-search:enter master password, kb:strong-master-password

Comments

  • chadseld
    chadseld

    Hi gpfarah,

    It sounds like you may have run an earlier copy of 1Password on your Mac some time in the past. To start over, follow the instructions here:
    https://support.1password.com/starting-over/mac.html

    Once the old 1Password data is removed, you should be greeted with a setup screen where you can choose your own Master Password.

  • gpfarah
    gpfarah
    Community Member

    Super helpful! THANKS!

  • Megan
    Megan
    1Password Alumni

    Hi @gpfarah,

    I’m so glad that Chad’s reply helped you get back on track. If you have any other questions about 1Password, we’re here for you! :)

  • gpfarah
    gpfarah
    Community Member

    Do you have an instructional video? Step-by-step process to get set up?

  • Megan
    Megan
    1Password Alumni

    Hi @gpfarah,

    Our User Guide will walk you through the process of setting up 1Password on your Mac.

    You can also find tutorial videos on our YouTube channel, if you prefer a visual approach. :)

  • gpfarah
    gpfarah
    Community Member

    hooray for visuals! thanks.

  • Drew_AG
    Drew_AG
    1Password Alumni

    On behalf of Megan, you're most welcome! If you ever have more questions about 1Password, please don't hesitate to ask - we're always glad to help. :)

This discussion has been closed.