cannot access my email associated with my 1password account. How can I resolve this?
We recently moved from NY to FL and the email associated with my 1password account is no longer active. How can I access my account to set up this program on the computer in my new home? I keep entering the KEY provided in the email I received when I first installed the program but I keep getting "invalid key"
1Password Version: 4.6
Extension Version: 4.5.6.90
OS Version: Windows 10
Sync Type: DropBox
Referrer: forum-search:cannot access my email associated with my 1password account. How can I resolve this?
Comments
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Hi @Christine118,
When you said 1Password Account, do you mean you signed up for 1Password Families or Teams on 1Password.com?
It sounds like you have a license for a standalone version of 1Password, not subscribed to our 1Password Families plan. If yes, can you email us at support+licenses@agilebits.com with any license information you have, including the key you're trying to register with and we'll help you with this.
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