Can't switch from mac version 6 to windows version 4

nmerten

Hello,

I've bought a license for 1Password for Mac. Now, i switched my operating system from osx to win10 and i'd like to use 1Password. The number of my saved passwords is a lot higher then 20. I tried to take the uuid of the license file for the mac version, but 1password told me, the license is not valid. Can you help me with my license problems?

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1Password Version: 4.0.6
Extension Version: Not Provided
OS Version: Windows 10
Sync Type: Not Provided
Referrer: forum-search:Can't switch from mac version 6 to windows version 4

MikeT

Hi @nmerten,

The license for the Mac version cannot be used in the Windows program, you need a separate Windows license or the newer license that covers both Mac and Windows.

Could you email us your license information at support+windows@agilebits.com and we'll help you with this.