Purchased on Android (Play) - how to convert from Trial Version on Windows PC?

BenRichardson

Today I purchased 1Password Pro via the Google Play store

Prior to purchase I had the trial version installed both on my Android device and on a Windows PC.

I want to convert from the Trial version on the PC install. I cannot find any information that explains how to do this. The Windows app provides an option to enter a Licence Key but I also cannot find any information that explains how to locate my Licence Key other than the following from https://support.1password.com/

"Can't find your license?
No problem! If you purchased 1Password from the AgileBits store, just enter the email address you used and we'll send your license to you. If you purchased from the App Store or Google Play, please download it there from your previous purchases"

I have visited the My Apps and Account section of the Play store and neither appear to present or offer any way to retrieve a Licence Key.

Please can I have instruction on how to convert from the Trial version on the Windows install?

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1Password Version: 6.3.1
Extension Version: Not Provided
OS Version: Windows 7
Sync Type: Not Provided
Referrer: forum-search:Purchased on Android (Play) - how to convert from Trial Version on Windows PC?

LauraR

Hi @BenRichardson - Thank you for purchasing the 1Password Pro features for your Android device from the Play Store. 1Password for Windows is a separate purchase from our store.

You can sync between your Android device and your Windows PC using WiFi or Dropbox and here are the sync guides if you need them -

https://support.1password.com/guides/android/settings-sync.html

https://support.1password.com/guides/windows/sync.html

Please let us know if you have any further questions.

BenRichardson

I think I am understanding now but welcome confirmation.

What I want = A non-trial version on Windows and Android, synced together.

It looks like the Android purchase I have made does not in any way help achieve that goal since it does not provide a key for the Windows version and to get a Windows version I must buy the Windows version which also provides a Mobile App. Is that correct?

I do not need information on how to sync thank you. I am doing that already.

LauraR

@BenRichardson - the Android and Windows purchases are two separate purchases. The purchase from the Play Store gives you the Android Pro features. The 1Password purchase from our AgileBits Store gives you the desktop license for Mac and Windows.