No longer fills in for icloud.com

es33
es33
Community Member

1password used to work for icloud.com, now it no longer fills in. Nothing happens when I click. I have to right-click and manually copy/paste login and pw.


1Password Version: 4.6.0.604
Extension Version: 4.5.6.90
OS Version: Windows 10
Sync Type: dropbox

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @es33: Ah, it sounds like you have an old iCloud login like I did recently!

    Manually saving a new login for the site will allow 1Password to save additional information from the form. Just try these steps to save the login manually:

    1. Navigate to the website
    2. Enter your login credentials
    3. Click the 'keyhole' icon to bring up the extension
    4. Click the 'gear' icon for Settings
    5. Click Save New Login
    6. Give it a name and Save
    7. Close the webpage and select your new login from the extension to have 1Password Go & Fill
    8. Submit the form manually if you have autosumbit disabled

    I hope this helps. Let me know how it turns out! :)

  • es33
    es33
    Community Member

    Yes! Thanks!

  • AGAlumB
    AGAlumB
    1Password Alumni

    Excellent! Thanks for the update. You are most welcome! I'm glad to hear that all is well. It sounds like you should be all set, but don't hesitate to reach out if we can be of further assistance. We're always here to help! :)

This discussion has been closed.