1P6 Beta crashed on first account sync [Fixed]

cainlevy
cainlevy
Community Member
edited April 2023 in 1Password 7 for Windows

After I logged in to my 1P Families account the first time, the program appeared to hang for a few seconds and then crashed. When I relaunched, my account was synchronized.


1Password Version: 2016.6.205d
Extension Version: Not Provided
OS Version: Windows 10
Sync Type: Not Provided

Comments

  • duanej
    duanej
    Community Member

    I had the same experience.

    1P crashed after first sign-in and prompted to send an error to windows.
    After closing the error, and the 1P closing, I reopened to the password login prompt, and all seems fine.

  • DougWilson
    DougWilson
    Community Member

    Sounds like the same issue I was having here.

  • @cainlevy @duanej @DougWilson thank you for letting us know of this issue, indeed it was crashing after successful sign in. The fix is available now, simply restart the app and next time you sign in to your account it won't crash :)

This discussion has been closed.