1Password Beta for Win10 not downloading vault contents

MattShannon
MattShannon
Community Member
edited April 2023 in 1Password 7 for Windows

*** EDIT 20160603 0548 - Please ignore this post. Turns out the author (me) is an incompetent dolt, and should be not allow to have such nice things as this software... ***

I fixed my own issue by actually having some data to sync within the family. All is good. If you can delete this post in its entirety, please do so. - Matt

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Ive installed and linked the 1Password Beta to our Families account. It does not appear to want to download the vaults. It runs, its just empty. I cannot seem to force a sync, and restarting the app and rebooting the machine has not helped. Please let me know what additional information I might be able to provide.


1Password Version: 2016.6
Extension Version: 300d
OS Version: Win10
Sync Type: Famlies

Comments

  • @MattShannon no worries mate, thanks for letting us know we've found a way to confuse you :) We better show some sort of banner when there is no data along with last successful sync time... I'll talk to designers to see what can we do to make such experience smoother ;)

  • Hey, happy Monday @MattShannon! Thanks for raising this potential UX issue. you're not an incompetent idiot by any means! You've raised a very good point which we would like to address as @SergeyTheAgile has said! Thank you for your feedback, it really makes a difference for us to improve 1Password. Thanks Matt. :chuffed:

This discussion has been closed.