Is 1Passord from Windows Store region locked?

tommyjw

As the topic says. I can't download the beta from Windows Store on my PC or my phone. It says it's not available. My region is set to Norway.

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

SergeyTheAgile

@tommyjw I just double checked, it should be available to all countries. Are you using Windows 10 devices?

tommyjw

Hello @SergeyTheAgile Yes, Windows 10 on both PC and mobile.

As you can see on the image, the download button is deactivated. And it says above "1Password Alpha is currently not available". On Mobile the download button doesn't show up at all.

ntimo

@tommyjw did you use this link? https://www.microsoft.com/store/apps/9wzdncrdr64j if not maybe you could give it a try :)

tommyjw

Hello @ntimo it doesn't work. I only get sent to frontpage of microsoftstore.com.

I used this link to access the app in Windows Store. It showed up in Google search. https://www.microsoft.com/nb-no/store/apps/1password-alpha/9nblgggz0ht9

Edit: What do you know, if I used my link above, with the end URL in yours (9wzdncrdr64j) I got to download the app. Thanks!

ntimo

@tommyjw that a old alpha version of 1Password. You need to use the link I posted above. This old alpha was for windows 8 and 8.1 and is not being updated since some time now.

tommyjw

Oh ok. It shouldn't say "Welcome to the brand new 1Password beta for Windows 10!" in the description then as it gets confusing. :chuffed: Thanks, see my edit above also!

ntimo

@tommyjw maybe just to check that everything works now could you post the version number of the app? You can find it by clicking on the gear icon.

SergeyTheAgile

Thanks for the help @ntimo and sorry for the confusion @tommyjw :)

We recently re-released 1Password to the Store under new app identity.

The old version was made unavailable for search and new customers, but it will keep working for people on Windows 8.1/Windows Phone 8.1. Everyone else can migrate to the new app. We had to do that move in order to change version numbers to be consistent with the rest of 1Password apps and to fix some issues with the Store (like incorrect app title has been shown in the search).

tommyjw

@ntimo 6.0.161u

@SergeyTheAgile I see. Thanks, it seems to be up and running flawlessly. :)

AGAlumB

Excellent! Thanks for the update. On behalf of Sergey, you are most welcome! I'm glad to hear that all is well. It sounds like you should be all set, but don't hesitate to reach out if we can be of further assistance. We're always here to help! :)

tommyjw

@brenty @SergeyTheAgile Also, thanks for supporting the UWP platform. There's a real struggle finding password managers on Windows Mobile. It looks like you and Enpass are the only one making an effort with UWP. You have lots of users appreciating that.

MikeT

Thanks, @tommyjw, that's very kind of you to say that.