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After upgrading to opchain, windows 1P not working

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ddoonn
ddoonn
Community Member
in 1Password 4 for Windows

I upgraded 1P on Mac to the latest version and upgraded the file format from agilekeychain to opvault. File lives on dropbox.
Everything works fine on the mac.

Now, I can't get my windows machine to recognize the password. I reset 1P, chose the opchain file,

1Password Version: Windows 4.6
Extension Version: Chrome 4.5.6.90
OS Version: win7,
Sync Type: dropbox

Comments

  • MikeT
    MikeT
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    Hi @ddoonn,

    How did you convert the vault? Did you disable and re-enable the sync to Dropbox on the Mac or did you export and import into a new vault?

    Please use this guide to generate the 1Password diagnostic report from your PC and email it to us at support+windows@agilebits.com. Also, in the email, include the link to this thread along with your forum username, so that we can connect the email to this thread.

    Let us know here when you've sent it, so we can confirm we got the email.

  • ddoonn
    ddoonn
    Community Member
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    i exported / imported a new vault.

  • ddoonn
    ddoonn
    Community Member
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    diagnostic sent

  • MikeT
    MikeT
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    Thanks, we've got the report and will reply as soon as we can.

    ref: JGB-31712-888

This discussion has been closed.