Chrome extension does not give me choices

834830
834830
Community Member
edited April 2023 in 1Password 7 for Windows

I have several different logons at my bank. When I click on the Chrome extension, it does not give me different choices for which bank login I want to use. I am running Win 10. I am using 1Password for Families beta.


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Comments

  • Doodler_Benji
    edited July 2016

    Hi @834830, would you mind support+windows@agilebits.com with the URL of the bank website you're trying to use the extension with, please? We only require the top level domain 'www.domain.com' and not anything following this. I have a developer ready to take a look into this for you.

    Thanks very much, I look forward to helping you with this further. :)

  • 834830
    834830
    Community Member

    www.wellsfargo.com Is that what you want?

  • guillaumeserton
    guillaumeserton
    Community Member

    Does this mean, the 1P extension is now available for 1password for Windows Beta? (available on Win10)

  • mohamedosman
    mohamedosman
    1Password Alumni

    @guillaumeserton yes, but only for 1Password 6 for Windows desktop. 1Password from the Windows store does not support browser extensions yet.

  • Hi @834830,

    Are all of your Login items for Wells Fargo saved with the same URL?

    I checked and it seems to work for me:

  • 834830
    834830
    Community Member

    Yes, but now I am getting a pop up that says this: External Protocol Request...with boxes to launch application or do nothing. Should I click on it?

  • Hi @834830,

    Yes, that's the extension trying to call on 1Password 6 to open up. Make sure it selects 1Password for Windows Desktop and also check the box next to "remember my choice for onepassword4-extension links".

  • 834830
    834830
    Community Member

    Should I use the extension: 1Password: Password Manage and Secure Wallet 4.5.7.90?

  • 834830
    834830
    Community Member

    Where di I check the box?

  • Hi @834830,

    Yes, you need the 1Password browser extension to fill your data in and yes, that's also the right version. We use the same extension on both Windows and Mac for Chrome, Firefox and Opera.

  • 834830
    834830
    Community Member

    I finally got it to work. One more question, how do you generate a new password from the extension?

  • Hi @834830,

    You cannot at the moment, this is coming in a future beta update.

    Right now, you can generate a new password within the 1Password 6 Beta app and copy it over to the site.

  • 834830
    834830
    Community Member

    OK, Thanks!

  • You're welcome!

This discussion has been closed.