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1Password 6 beta on Windows 7 not starting properly [Proxy issue]

yateveo
yateveo
Community Member
edited April 2023 in 1Password 7 for Windows

Just installed 1Password-4.6.0.604 beta on Windows 7.First install on this machine. Ran it and it opens an empty form and stops. no error messages. Is there something else to be done?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • yateveo
    yateveo
    Community Member

    Ok, it started after sitting around a while.
    Next problem, entering login info results in error message:
    "unable to sign in, please check details provided and your network connection"
    This computer is behind a corporate firewall. what protocols/ports does the app need?

  • MikeT
    MikeT

    Hi @yateveo,

    That doesn't sound like you're using 1Password 4.6 since it doesn't support 1Password Teams or Families.

    Did you download 1Password 6 Beta from here: https://rink.hockeyapp.net/apps/0cb99692bcdb47abb89fad56dfd56d0c?

    If yes, does your computer network have a proxy setup? If yes, can you try the instructions in my post here to see if it will help.

  • yateveo
    yateveo
    Community Member

    useDefaultCredentials fixed the problem and the beta is working as expected.

    Thanks.

  • AGAlumB
    AGAlumB
    1Password Alumni

    Excellent! Thanks for the update. On behalf of Mike, you are most welcome! I'm glad to hear that the proxy setting helped. It sounds like you should be all set, but don't hesitate to reach out if we can be of further assistance. Cheers! :)

This discussion has been closed.