Trying to use my new 1P6

Lupercio

I can log in in 1P website, but can't do it in my windows new 1P6 software, what can I do? It's the same info... Thanks for your support.

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1Password Version: 6
Extension Version: Not Provided
OS Version: Windows 7
Sync Type: Not Provided

AGAlumB

@Lupercio: I'm sorry for the trouble! Do you perhaps have "security" software installed that's interfering with 1Password's ability to connect to the server? This will often appear to be a login failure, when really the rejection is happening because 1Password cannot establish a secure connection for you to login. I'm glad you're able to login to the website at least. Please let me know what you find!

MikeT

Hi @Lupercio,

Are you using a PC that's in a work network that might have a proxy involved?