How do I get my new individual account trial personal vault into 1password 4 on windows?
I recently created a 1password individual account to try and I can't get the personal vault into the 1password4 windows, which then prevents me from using the chrome extension. I have also tried the windows 1password 6 beta but this crashed immediately on logging in. I have successfully synced the account to an iphone with the app and a mac using 1password 6, but can't get it synced on my work pc.
1Password Version: 4.6.0.604
Extension Version: 4.5.8.90
OS Version: Windows 7 pro 64bit
Sync Type: 1Password
Referrer: forum-search:1password4 windows sync vault
Comments
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Hi @seanek14,
1Password 4 does not support 1Password.com subscriptions, it can only deal with local vault files. You do need to use 1Password 6 Beta to sign in to your 1Password account.
If it is crashing on your work PC, you might be in a restrictive network that's preventing 1Password from connecting to our servers. Can you confirm if you have a proxy involved?
Could you email us the crash report? Here's how:
- Right-click on the start button to select Event Viewer. On the left sidebar, expand Custom view, and then click on Administrative Events
- Reproduce the issue in 1Password. Now, switch to Event Viewer and right-click on the list view to select Refresh. Could you select the most recent errors that popped up after the refresh and right-click on it to select Copy > Copy Details as Text.
- Paste it in a new text file using NotePad and save it. Please email that file to us at support+windowsbeta@agilebits.com with the link to this thread included.
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