Manual Uninstall

unixdespair
unixdespair
Community Member
edited April 2023 in 1Password 7 for Windows

Through a bad series of events I have borked my installation of `1Password 6 and cannot uninstall (backed out then reinstalled Windows 10 Anniversary Update).

Now when I go to reinstall 1Password 6 I am getting "The feature you are trying use is on a network resource that is unabailable" amd it's looking in a local temp directory.

Can you help me uninstall this thing completely manually so I can reinstall?
Thx


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • SergeyTheAgile
    edited August 2016

    @unixdespair that's unknown scenario to me, but let's try to crack it. To uninstall 1Password remove "%ProgramFiles(x86)%\1Password 6" (if you kept defaults) and "%LOCALAPPDATA%\1Password" folder (this is where your local data is stored, you may want to back it up unless there is nothing to loose). There are few registry keys that might be removed, but they do not contribute to issue you are experiencing.

    However, I do not think it will help you to run install successfully. That message looks like system's setup failure, not 1Password itself. Please try this troubleshooter and let us know if it helps :)

  • unixdespair
    unixdespair
    Community Member

    Thanks for the link to that troubleshooter, I did not know about that -- worked like a champ, thanks!

  • AGAlumB
    AGAlumB
    1Password Alumni

    Excellent! Thanks for the update. On behalf of Sergey, you are most welcome! I'm glad to hear that all is well. It sounds like you should be all set, but don't hesitate to reach out if we can be of further assistance. We're always here to help! :)

This discussion has been closed.