1password 6 team sync

matt_horwood_mayden
matt_horwood_mayden
Community Member
edited April 2023 in 1Password 7 for Windows

How do I get the beat 6.0.184d to resync with my team account?


1Password Version: 6.0.184d
Extension Version: 4.5.8.90
OS Version: Windows 10 x64
Sync Type: team

Comments

  • Hi @matt_horwood_mayden,

    Did you by any chance change your account's password, name, or did a recovery?

  • matt_horwood_mayden
    matt_horwood_mayden
    Community Member

    Hi MikeT,
    I did change my password, is that it?

  • Hi @matt_horwood_mayden,

    Yep, the current 1Password 6 Beta doesn't provide you with any errors yet to let you know that your credentials are no longer valid.

    First, update your changes in the desktop app manually onto 1Password.com and then sign out of your 1Password Teams account to sign back in with the updated credentials.

    You can sign out by clicking on the Settings > Accounts & Vaults, expand your 1Password Teams account's submenu and it'll then show the Sign out button. Use the same Accounts & Vaults menu to sign back in to your 1Password Teams account.

  • matt_horwood_mayden
    matt_horwood_mayden
    Community Member

    Thanks @MikeT, I guessed that was the answer. I just wanted to check it was on the list of fixes.

  • Hi @matt_horwood_mayden,

    You're welcome and yes, it will be improved in future updates. We will add visible error states to the app's interface and we will also add a process to let you update your password on the fly, without having to sign out in the first place.

This discussion has been closed.