Read first: Previous version support information

Unable to remove Dropbox vault

ofrm_dcb
ofrm_dcb
Community Member
edited April 2023 in 1Password 7 for Windows

I've moved all my passwords to Teams and Families. There are now duplicates because I previously had dropbox storage. Though I've removed Dropbox from the setting, Options | Accounts & Vaults | Dropbox | Primary OP | Remove it's still there.

1Password Version: 6.0.186d
Extension Version: 4.5.91
OS Version: Windows 7 Pro, SP1
Sync Type: Teams/Families

Comments

  • SergeyTheAgile
    SergeyTheAgile

    @ofrm_dcb is it still there after restart or lock/unlock? I believe we need to check database to screen refresh to make sure it's removed from screen at the time it's removed from database. If it doesn't work, then please send us your log (type /log and hit ENTER in search box to get to it) at support+windowsbeta@agilebits.com and we will investigate what went wrong. Thanks!

  • ofrm_dcb
    ofrm_dcb
    Community Member

    In one of those you won't believe it moments... Tried again today and it deleted. Had previously hung around after multiple delete attempts and restarts. Ignore the log file I just sent. You'll know it. It refers to this thread.

    Speed immediately increased.

  • AGAlumB
    AGAlumB
    1Password Alumni

    @ofrm_dcb: Thanks for sending that! I see that we've received your email, so we'll take a look at the diagnostics and see if it sheds any light on things. Cheers! :)

    ref: LNU-44877-539

This discussion has been closed.