Need to get my license data again can sign in but it says it's the free trial version. I bought

Bought 1P windows Jan 2016. Did basic setup. Had major computer problems, now new laptop, Windows 10. I can find 1P within dropbox directory, but when I open it [with same password], it says it's trial version. Requested license info which said it would be sent by email. But no email. If I try to request again, it says it was sent by email. Won't let me set up new vault as it already has my ID & password


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Referrer: forum-search:Need to get my license data again -- all I can get is msg that it was emailed. Not there!

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @Jpmorg: Sorry for the trouble! We don't have any records matching this email account, so the best thing to do would be to shoot us an email at support+licenses@agilebits.com with some additional information that might help us track it down (name, email, transaction/order ID). Thanks in advance! :)

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