Problem with a website login

Hi,
I have a problem with the following website: http://app.interactr.io/login
When I log in, 1Password doesn't show up to keep the details I've typed. What should I do?
Thanks
Nicolas


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @NMO: Sorry for the trouble! For some reason 1Password isn't able to detect the login form submission here, but manually saving a new login for the site will allow 1Password to save additional information from the form. Just try these steps to save the login manually:

    1. Navigate to the website
    2. Enter your login credentials
    3. Click the 'keyhole' icon to bring up the extension
    4. Click the 'gear' icon for Settings
    5. Click Save New Login
    6. Give it a name and Save
    7. Close the webpage and select your new login from the extension to have 1Password Go & Fill
    8. Submit the form manually if you have autosumbit disabled

    I hope this helps. Please let me know if you have any other questions! :)

  • NMO
    NMO
    Community Member

    OK, I get it, it's simple.

    It was only the second time I faced this problem, so it wasn't a serious one for me. But I'm happy it's now solved.

    Thanks @brenty

  • On behalf of Brenty, you're welcome. I'm glad it is working now.

This discussion has been closed.