ongoing issue with syncing windows with iPhone. the demo license/eval syncs

ongoing issue with syncing windows with iPhone. the demo license/eval syncs on original purchase over 1 year ago. Windows works fine. But syncing with phone reveals only 6 passwords. Current log-ins are over 102. Windows version 8, IOS 9.3.4


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
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Comments

  • bigskysteve
    bigskysteve
    Community Member

    ongoing issue with syncing windows with iPhone. the demo license/eval syncs on original purchase over 1 year ago. Windows works fine. But syncing with phone reveals only 6 passwords. Current log-ins are over 102. Windows version 8, IOS 9.3.4

  • Hi @bigskysteve,

    How are you syncing your data, via Dropbox or Wi-Fi?

  • bigskysteve
    bigskysteve
    Community Member

    I've tried both. This am I tried wifi again

  • bigskysteve
    bigskysteve
    Community Member

    With no luck.

  • Hi @bigskysteve,

    Please use this guide to generate the 1Password diagnostic report and email it to us at support+windows@agilebits.com. Also, in the email, include the link to this thread along with your forum username, so that we can connect the email to this thread.

    Let us know here when you've sent it, so we can confirm we got the email.

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