New login creation has invisible textbooks [Display Fusion conflict under investigation]
When creating a new login (or a new anything really) there's no indication where most of the textboxes are, except for tags and notes strangely.
You can actually click in and edit the 'username' and 'password' prompt texts although they revert when they lose focus, which is doubly confusing (since some forms have little faint prompt texts in textboxes). The first few logins I created through the windows program I actually didn't realise you could give them a title, since I thought the padlock and 'login' text just indicated the type, and it would be automatically named via username/website or something.
This is partly down to the UX-unfriendly 'flat'/modern windows design style in general, but even then there should be a border marking where the textbox is.
1Password Version: 6.0.197d
Extension Version: 4.5.9.90
OS Version: Windows 7 x64
Sync Type: Not Provided
Comments
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@baldurk that is definitely wrong looking, it should have some borders. What is your display resolution? Do you have scale applied?
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That makes sense, I figured it wasn't intentional :). My resolution is 1920x1080. I don't have any scale set, it's just the default 96 DPI/100% scale.
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Looking at Notes field in provided screenshot I can see left, bottom and right borders, but there is no top border? And even left border is different from the right... It's supposed to look like this:
Is there any accessibility software running? or do you use desktop or window managers?
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No desktop or window managers, and no accessibility software that I can think of. I use displayfusion to get taskbars on each monitor but it doesn't affect the contents of any windows - I just tried, and I get the same result if I close it down and then launch the 1password window.
Your screenshot looks like it's scaled 200% - at least it's twice the size of mine. I presume it's coming from a high-dpi screen. If I resize your screenshot down by 50% with a bad scaling (like bilinear) then I get this:
Which while not exactly what I'm seeing, notably is missing those underlines on a couple of the fields. Perhaps there's an issue with displaying on normal DPI, do you have a regular screen you could try reproducing on?
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I'll try to find non-high dpi screen to test on real hardware, but when i reduce scaling to 100% i getting correct results too, even without app restart.
Is there any chance you can disable displayfusion for a moment and try without it?
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I just tried, and I get the same result if I close it down and then launch the 1password window.
Yep I already tried that. Closed display fusion, restarted 1password (in case anything lingered), but I get the same results.
The other thing is it could be OS related, I know the scaling stuff changed a bunch in win8 and then also in win10, and from your screenshot it looks like you're running on win10. I don't know what toolkit or UI process you're using but perhaps it behaves poorly on win7?
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Hi guys,
I've reproduced the issue on Windows 7, it has to do with using Windows Classic theme. As soon as I change it to that theme, it'll break the UI like what you saw. If you change it to Windows 7 Basic or Aero, it works fine. We'll take a look to see what we can do to improve compatibility with the Windows Classic theme.
I've tested DisplayFusion but it didn't break the UI for me.
@shepstl, I don't know if you saw the updates in the other thread related to the installation issue, it is due to not having the latest .NET framework installed. Once installed, you can use 1Password 6. Here's the latest .NET framework installer: https://www.microsoft.com/en-us/download/details.aspx?id=53344
Also, you said you were using Windows 10, are you using the default theme or a custom theme?
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Hi @shepstl,
I'm not able to reproduce it on Windows 10 with the default theme. I can reproduce it if I switch to the High White Contrast theme. Can you let us know if you still see the problem when you are back on your PC and got it installed with the latest .NET framework update?
ref: 548
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Excellent! Thanks for the update. I tend to agree that it can be difficult to read at times. This seems to be the trend on pretty much every platform though, so I try to make do. Thanks for the feedback!
Anyway, I'm glad to hear that all is well. It sounds like you should be all set, but don't hesitate to reach out if we can be of further assistance. We're always here to help! :)
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