Can't export data on 1Password 6 Beta

ideaman924
ideaman924
Community Member

I can't export data. The option is not there. No File>Export button. In fact, no menu tab at all.

Please, I need my data exported into .1plif format.


1Password Version: 6.0.197d
Extension Version: 6.0.197d
OS Version: Windows 10 Home build 1607
Sync Type: 1password.com

Comments

  • ideaman924
    ideaman924
    Community Member
    edited September 2016

    Ended up copying all the sites one by one due to the lack of "excellent support staff waiting for you". [Inappropriate language removed by moderator.] I'm never buying agilebits products ever again.

  • Hi @ideaman924,

    Thank you for reaching out to us.
    We are sorry to hear that you're not satisfied with 1Password or our service. We strive to respond to customer inquiries in a timely manner, but sometimes it doesn't happen fast enough to address a customer's issues.

    If you've made up your mind about leaving 1Password behind, we can understand that and will help you with the transition to the new tool of your choice as best we can.

    We apologise for the inconvenience of not being able to export your data from the 1Password 6 for Windows beta right now.
    The app is slowly nearing its public release but there are still a good number of features our customers expect that haven't yet been implemented in this new version. We are working on bringing these features—including data export—to the application as quickly as possible.

    We would be very grateful to know why you decided to move away from 1Password after having tried it, in an effort to improve our products.

    Please let us know if there is anything we can do for you.

    Cheers,

    Alex

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