Error installing Beta 6.0.197 on Windows 7
Hi,
Managed to installed the previous beta (6.0.186) fine under Windows 7. However, the auto update to 6.0.197 fails without any error and when trying to install using the download, the installer reports an error - "Error 1001". InstallUtilLib.dll: Unknown Error".
Thanks
1Password Version: 6.0.197
Extension Version: Not Provided
OS Version: Windows 7 64bit
Sync Type: Not Provided
Comments
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Hey @anandp, we've had reports of issues with the installer and we're investigating them right now. If you're still unable to install the latest update, can you try uninstalling the previous version of 1Password 6 and downloading a fresh copy from here.
Let me know how it goes and if you experience any other trouble.
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Thanks for the reply.
Yes I did try a complete uninstall and install from downloaded installer - Same issue as I mention above.
Thanks
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Same here on Windows 10, uninstalled and made a fresh download - no change
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@anandp, @gabrillo, the issue seems to be caused by not having the latest version of .NET installed on your machine. 1Password needs .NET 4.6.1 which you can download here.
After downloading .NET 4.6.1, install it, then restart your machine. Next try installing the latest version of 1Password 6.
Please let me know if this works for you, hope to hear from you soon.
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Installing NET 4.6.1 did it, thank you!
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Excellent! Thanks for the update. On behalf of mohamedosman, you are most welcome! I'm glad to hear that installing .Net did the trick! It sounds like you should be all set, but don't hesitate to reach out if we can be of further assistance. We're always here to help! :)
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