Extension stop working on both of my Windows 10 in Chrome

About 1 month ago 1Password extension stop working on my Windows 10 PC, works in Chrome on my Mac.
I just got a new Windows 10 laptop last week, extension was working now it has stopped just like desktop??
It works on both desktop and laptop with Internet Explorer?


1Password Version: 4.6.0.604
Extension Version: 4.5.9.90
OS Version: Windows 10 Pro 64
Sync Type: Dropbox
Referrer: forum-search:Extension stop working on both of my Windows 10 in Chrome

Comments

  • Hi @DennisDelorme,

    I'm sorry you're having issues with the Chrome extensions. I cannot find your previous comment on this, did you reach out to us about this before?

    Are you using any anti-malware solution on your PC? It sounds like it is blocking the communications between the Chrome extension and 1Password Helper.

  • daveyknits
    daveyknits
    Community Member

    I am having this issue as well, just on my Win 10 PC. All extensions have been deleted and re-added, but the helper does not seem to want to register.

  • @daveyknits Does the 1Password Internet Explorer add-on still work? If so, then the chances are high that something is interfering with the communication between the 1Password browser extension and the 1Password Helper (Agile1pAgent.exe).

    Which anti-malware software are you using?

    Cheers,

    Alex

This discussion has been closed.