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Windows 7 issues

pahidla
pahidla
Community Member
edited April 2023 in 1Password 7 for Windows

  1. When I click "Browse" on a particular password in the Windows 7 app, it does not fill in the password as the Chrome extension does on a Mac. Is this feature not yet implemented in Windows 7?

  2. Every time I start the app it wants me to update 6.0.175 -> 6.0.230. I choose "Update Now" and it goes through the installation, but next time it asks to update again. Is this a common bug?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Windows 7
Sync Type: Not Provided

Comments

  • mohamedosman
    mohamedosman
    1Password Alumni

    Hey @pahidla

    When I click "Browse" on a particular password in the Windows 7 app, it does not fill in the password as the Chrome extension does on a Mac. Is this feature not yet implemented in Windows 7?

    This feature does exist and work on 1Password 6, but there may be other applications on your PC that are interfering with the connection. Do you have 1Password 4 installed or running? If so, please go into your task manager and terminate 1Password 32-bit and 1Pagent.

    Also, do you have any AntiVirus software installed on your PC? If so, please add 1Password 6 to the whitelist/exempt list.

    Every time I start the app it wants me to update 6.0.175 -> 6.0.230. I choose "Update Now" and it goes through the installation, but next time it asks to update again. Is this a common bug?

    It seems like you may need to install a newer version of .NET for the update process to complete successfully. You can download it here. Please ensure that you do a full restart after installing .NET, and only attempt to update 1Password after the reboot.

    Let me know if you experience any trouble along the way, I'll be here to help :)

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