chrome plugin

cartwrighteous

i have a new windows laptop.

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

cartwrighteous

I installed the Chrome plugin and nothing happens when I click on the browser icon. I am signed into 1Password

Greg

Hi there @cartwrighteous,

Welcome to the forums! Let's try to find out what is going on. :) Could you please elaborate:

• Is your new laptop running Windows 7 or Windows 10?
• Are you using 1Password 4 or 1Password 6 beta?
• Do you have any kind of anti-virus software installed?

Once we know this info, it will be easier for us to diagnose why the browser extension doesn't work. Thanks in advance!

++
Greg 8-)

cartwrighteous

There must have been a "Restart" required that never prompted. When I turned my computer on this morning a browser tab opened saying the extension is ready to go. Looks like everything is a go.

Thanks for reaching out, Greg.

Greg

No worries, @cartwrighteous! I am happy to hear you've got everything sorted out! :)
If there is anything else we can assist you with, don't be shy and contact us any time, we are here for you.

Enjoy 1Password!

++
Greg