1Password for windows6

Pierrehf

I, 1Password for windows6 don't stay in the taskbar when is open. Do you have a solution?

Thanks
Pierre

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

AlexHoffmann

Hey @Pierrehf,

Thanks for writing in with your issue. Can you please elaborate a bit?
I can think of two behaviours where 1Password 6 doesn't stay in the task bar; one is intentional, one is a bug.

1. Intentional: When you click the X button to close the 1Password 6 window, it will minimise itself into the system tray area. Clicking the minimise button on the window should send it to the task bar.
2. Bug: When you update 1Password 6 to the latest version, a link that you might've added to the task bar will not work anymore.

Which one of these two is it? Or is it something else? In which case I'd like to ask you to tell us the exact version number of 1Password 6 that you're using. You can find it in the settings menu (gear icon).

Cheers,

Alex

Pierrehf

I Alex,
Thanks to answer, when I click the minimise button the icon don't go to the task bar.

I'm using the 6.0.239d version for 1password 6 and for chrome Version 53.0.2785.116 m

Pierre

AlexHoffmann

That's odd, @Pierrehf.

Just so we're talking about the same thing.

Notification area/system tray:

Task bar:

Pierrehf

The second picture you have 2 icons of 1password, one to open the app and the other one the app should be open, mine as soon as I minimise she disappear.

Pierre

AlexHoffmann

Hey Pierre,

Sorry for the confusion. The two icons show two different versions of 1Password. The active one is 1Password 6 and the icon on the left is for 1Password 4.

Can you please explain what you mean by:

one to open the app and the other one the app should be open, mine as soon as I minimise she disappear.

Thanks,

Alex

Temptin

@AlexHoffmann I think you accidentally pasted the screenshots in the wrong order.

Your Task Bar screenshot shows the Notification Area (previously called System Tray).
Your System Tray screenshot shows the Pinned Tasks (previously called Quicklaunch Bar) and Task Bar.

It doesn't help that Microsoft keeps renaming things.

I'll try to help with this screenshot from Microsoft:

(Source: https://msdn.microsoft.com/en-us/library/windows/desktop/dn742493(v=vs.85).aspx)

AlexHoffmann

Dangnabbit @Temptin, you're absolutely right!

@Pierrehf, I apologise for any confusion I've caused. 1Password 6 version 6.0.239 will automatically minimise 1Password into the notification area when you click the minimise button. You can disable this in Settings > Options > General.

In the upcoming release the 1Password 6 window will behave just like any other window: using the minimise button will minimise it to the task bar, using the close button will close the window.
One note though: even when the 1Password 6 window is closed, the app is still running in the background, allowing you use 1Password mini. To completely exit 1Password 6, right click on the icon in notification area.

I hope this helps!

Alex

Pierrehf

Thanks for your answer Alex,

I will wait for the nex release of 1password 6

Pierre

Greg

@Pierrehf: On behalf of AlexHoffmann you are very welcome! :)
Ping us any time if you have any other questions about 1Password, we are always here for you.

++
Greg

Pierrehf

"In the upcoming release the 1Password 6 window will behave just like any other window: using the minimise button will minimise it to the task bar, using the close button will close the window."

You right, with the V 6.0.245d the icone stay there.

Pierre

MikeT

That's great to hear, let us know if there is anything else we can do for you.