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Not able to install Windows Desktop Application for 1password Families

cquist
cquist
Community Member
edited April 2023 in 1Password 7 for Windows

I am not able to install Windows Desktop Application for 1password Families on my Windows 10 Pro laptop.
I was able to install previous versions but the latest build (version 6.0.245) does not install. I get the error message: Error 1001: InstallUtilLib.dll: unknown error. And after clicking OK, I get the error message: Installer was interrupted before 1password could be installed.

1Password Version: 6.0.245
Extension Version: Not Provided
OS Version: Windows 10 Pro
Sync Type: Not Provided
Referrer: forum-search:Not able to install Windows Desktop Application

Comments

  • MikeT
    MikeT
    edited October 2016

    Hi @cquist,

    Thanks for writing in, I apologize for the issue you're having.

    That error message means that you don't have the latest .NET 4.6.2 framework installed. Please download it from here and then reboot your PC. After that, you should be able to install 1Password.

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