Category disappear in windows 6 beta!

Pierrehf
Pierrehf
Community Member
edited April 2023 in 1Password 7 for Windows

My category disappear in windows 6 beta,

In my ios for Iphone7, I have my category in my language, french, when I create a category, let's say "password" everything is there, but they dont appear in windows 6 beta. If I create the same in english, everything works fine.

Thanks
Pierre


1Password Version: 6
Extension Version: 4.6.2.1 for chrome
OS Version: windows 10 14393.222
Sync Type: 1password.com

Comments

  • mohamedosman
    mohamedosman
    1Password Alumni

    Hey @Pierrehf, I'm sorry for the trouble you've been having. I'm still not sure what exactly is the causing this issue but can you email us your diagnostics file, so we can see what's going on?

    1. Select Settings > Export Diagnostics Report. (In 1Password 4, choose Help > Diagnostics Report > Export to File).
    2. Save the file to your desktop.
    3. Create an email to support+windows@agilebits.com.
    4. Attach the file and write a description of the problem, then send it.

    Let us know here once you send the email so that we can confirm we've received it.

  • Pierrehf
    Pierrehf
    Community Member
    edited October 2016

    Ok done, I will post the confirmation ID as soon as I receved.

    Here: UPV-81667-178

    Pierre

  • AGAlumB
    AGAlumB
    1Password Alumni

    @Pierrehf: Thanks! I see that Sergey has been in contact with you, so we can continue the conversation there. Cheers! :)

    ref: UPV-81667-178

This discussion has been closed.