Control + \ shows the UI even when there's only one item to fill

System

This discussion was created from comments split from: CTRL+\ fails to auto fill if I have multiple accounts for a website after the latest 6.0.239 [Fixed].

brandscill

I'm struggling to figure out auto-fill. Even for sites where there is 1 match is presents the UI

mohamedosman

Hey @brandscill, can you tell me more about what exactly is giving you trouble?

Greg

Hello @brandscill,

Probably you are correct here, 1Password should not open 1Password Mini with the list of sites, if you have only 1 match for the specific URL. I will pass this suggestion along to our team. Thanks for noticing! :+1:

brandscill

If I navigate to a site, and then CTRL+\ the password field is not auto filled, it presents the UI for me to select the account to fill it with.

Greg

@brandscill: Do you happen to have a duplicate item for this website in any other vaults of your account? I want to check something on my side. :) Thanks!

brandscill

Hi @Greg no, one vault and only one item

AlexHoffmann

@brandscill Did you save this item with 1Password 6 in the first place? Can you please check if the URL of the item matches the site you're on?

brandscill

Hi @AlexHoffmann I did and it does

MikeT

Hi @brandscill,

I've split our conversation out into its own thread since your issue is not the same as the original issue.

Can you open the main 1Password app and search for the title of that site, do you still only see one item? What about in the trash?

We're not able to reproduce it just yet, there is something unusual about your setup that we need to reproduce.

Can you email us your log file, so we can see how it is setup? Here's how:

1. Click on the start button to search for Event Viewer, open it.
2. On the left sidebar, expand Applications and Services Logs, 1Password should show up below here
3. Right click on 1Password to select Save all events as and save it as 'logs.txt', set Save as Type to Text (tab delimited) (*.txt)
4. Email that file to us at support+windowsbeta@agilebits.com and in the email, also include the link to this thread along with your forum username.

Let us know here when you've sent the email, so we can confirm we got it.

brandscill

Hi @MikeT

You have my log file as of 2 days ago due to a separate issue.

Should this not be autofilling?

Thanks,

Brandon

SergeyTheAgile

Brandon, it should and it will. Fixes has been made and new update is coming soon. Thank you for bringing this up!