Application crashes every time I leftclick on the taskbar icon. [Fixed in 6.0.269d update]

SoftAllan
SoftAllan
Community Member
edited April 2023 in 1Password 7 for Windows

When ever I click the Icon in the taskbar it just dissapears. If I then start the main application it prompts me with a dialog saying: "The program or a background process quit unexpectedly. Would you like to send information about this to the developer?". And I have clicked Yes a couple of times on this.


1Password Version: 6.0.252d
Extension Version: Not Provided
OS Version: Windoows 10
Sync Type: Not Provided

Comments

  • SergeyTheAgile
    edited October 2016

    Thank you @SoftAllan, we have seen few crash reports coming and update is will be published soon. Can you let us know your monitor setup - single/multiple monitors, resolution, virtual or physical machine, have you adjusted themes/scale factor or keep it at default levels?

  • SoftAllan
    SoftAllan
    Community Member

    Sure. I have a HP ZBook Studio G3 physical machine with HP Elite Thunderbolt 3 dockingstation. On that I have two HP EliteDisplay E272a monitors with native resolution on 2560x1440 each. I also use the laptop screen that has a native resolution at 1920x1080. Thats a total of three active screens where the desktop is expanded over all tree of them (love it :) ) The font resolution/scale is at 100% and using standard windows theme.

  • Hi @SoftAllan,

    I am utterly jealous of that setup. How is HP Zbook holding up?

    I'm going to send you a private message, I'd like you to try something for us.

  • SoftAllan
    SoftAllan
    Community Member

    The latest beta has fixed the crash problem. Thanks for the quick reply and fix :)

  • That's great to hear and thanks for updating this thread for us.

This discussion has been closed.