Unable to update Firefox extension.
Hi there. I seem to be unable to update my Firefox extension (and 1Password keeps pestering me every few minutes to tell me it's out of date).
When I go to the download page and click "Install", I get a popup from Firefox saying the browser stopped the extension from installing. If I click "Allow" however, I then get a notification that there was as connection failure. I've attached screen shots of the two messages.
I've tried the alternate download location as well (Amazon EC2) and get the same result. Is there something I'm missing here?
Thank you!
1Password Version: 4.6.1.616
Extension Version: 4.4.3
OS Version: Windows 10
Sync Type: Dropbox
Comments
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Hey @jstone,
Do you have BitDefender, Avast or some other anti-virus software? If so, they're blocking the installation, which may be why you're seeing this message.
Give this a try to install it manually: https://support.1password.com/cannot-install-extension/#firefox
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Hey @mohamedosman. That did it. Thank you for your help!
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Awesome! That's great to hear @jstone.
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