Chrome Plugin can't be downloaded

I have to update the 1Password extension on my chrome, but I can't download the extension.
Webpage says: An error occurred. Please try again or contact us for assistance.


1Password Version: 4.6.1.616
Extension Version: Not Provided
OS Version: Win 10 Pro 1607
Sync Type: Not Provided
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Comments

  • Hi @ShaUri,

    Sorry for the trouble you're having.
    Can you please tell us which anti-malware software you're using?
    We're seeing an uptick in reports like this and are trying to figure out why.

    Thanks,

    Alex.

  • ShaUri
    ShaUri
    Community Member

    Hi Alex,
    thanks for your response. Currently I am using Mcafee VirusScan Enterprise & Antispyware Enterprise 8.8.
    In the meantime I downloaded the extension via the google playstore and this has worked. But I don't know if this is the actual version ( 4.6.1.90)

    Shauri

  • AGAlumB
    AGAlumB
    1Password Alumni

    @ShaUri: That's great! 4.6.1.90 is the current stable release of the 1Password extension. I'm glad to hear you were able to install it from the Chrome Web Store directly. That's actually where the download on the AgileBits website links to, so I appreciate you mentioning that. Perhaps some "security" software doesn't want to allow us to redirect to it for some reason. Be sure to let us know if you need anything else. We're here for you! :)

This discussion has been closed.