Installation error for version 6.1.272

Hello,

I just tried to upgrade with the latest build and got the following error:

Error 1001. Could not find file
'C:\Users\myusername\Appdata\Local\1Password\app\6\AgileBits.OnePassword.Desktop.SetupHelper.InstallState

The installation rolls back after that. I've tried upgrading and installing clean but with the same effect. Found some references to how the Windows installer package was created on StackOverflow http://stackoverflow.com/questions/8063485/custom-action-error-1001-could-not-find-file-myapp-installstate.

Any suggestions?


1Password Version: 6.1.272
Extension Version: Not Provided
OS Version: Windows 7 x64
Sync Type: Not Provided

Comments

  • MikeT
    edited October 2016

    Hi @JWT,

    That's strange, we did rebuilt the MSI file yesterday to fix that.

    Can you download the latest copy from here and try again?

  • JWT
    JWT
    Community Member

    Mike

    Thanks that did the trick! Looks to be the same version but this is where I had pulled the one that was throwing the error:

    https://app-updates.agilebits.com/product_history/OPW6

  • AGAlumB
    AGAlumB
    1Password Alumni

    Excellent! Thanks for the update. On behalf of Mike, you are most welcome! I'm glad to hear that the fix helped. It sounds like you should be all set, but don't hesitate to reach out if we can be of further assistance. We're here for you! :)

This discussion has been closed.