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TOTP for Microsoft Account invalid

multiformeingegno
multiformeingegno
Community Member
in 1Password 4 for Windows

I have a Microsoft account with TOTP enabled. I saved the TOTP on 1Password, and it used to work properly up until today. Now I have different codes (at the same time) on my iOS 1Password and on my 1Password 6 on Windows (same account on my.1password.com).
The only thing that's different is the time on the devices (PC set to UTC+2 and phone to UTC+1)..

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • AlexHoffmann
    AlexHoffmann

    Hi @multiformeingegno,

    Thanks for writing in.
    You already found the cause of the issue: the clocks on both devices need to be set to the same time for this to work.

    Synchronise the time on both devices and you'll get the right codes.

    Cheers,

    Alex

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