I cannot install 1Password on my PC. WinX

Smechowski

I cannot install 1password on my pc with Win10.
"Error 1001. InstallUtiLib.dll: Unknown error"
Thank ayou for your assistance
Andreas

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1Password Version: 6
Extension Version: Not Provided
OS Version: WinX
Sync Type: Not Provided
Referrer: forum-search:I cannot install 1Password on my PC. WinX

MikeT

Hi @Smechowski,

That may happen if the latest .NET framework isn't installed. The 1Password installer is supposed to tell you this but for some folks, it didn't work.

Please download and install .NET 4.6.2 from here: https://www.microsoft.com/en-us/download/details.aspx?id=53344

Reboot your computer afterward and try installing 1Password again.

rrrchinnor

Thanks. Installed the latest .NET form the the link provided. Restarted the PC. Works fine.

Greg

@rrrchinnor: On behalf of Mike you are very welcome! We are always here for you, so please contact us anytime, if there is anything else we can help you with. Thank you!

++
Greg