windows app install error

Installation on Windows 10 Windows app failed with unknown error. I uninstalled an earlier version of 1Password. I downloaded the installation file from my.1Password.com


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
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Comments

  • Greg
    Greg
    1Password Alumni

    Hi there @keeswoestenenk,

    Thank you for signing up for 1Password account! Let's try to find out what is going on there.

    Could you please install the latest version of Microsoft .NET Framework from here and then try to install 1Password 6 after that? Does it work?

    If that error message appears again, please share a screenshot of it. You can attach the screenshot to your reply. Here is how:

    Hopefully, you should be all set with .NET Framework 4.6.2. I will be looking forward to hearing back from you! Thanks in advance! :+1:

    ++
    Greg

  • keeswoestenenk
    keeswoestenenk
    Community Member

    Hello Greg, This worked, I have installed 1Password succesfully, thanks for the help

  • Greg
    Greg
    1Password Alumni

    @keeswoestenenk: Great to hear it worked! :)
    If there is anything else we can help you with, please let us know. We are always here for you!

    ++
    Greg

This discussion has been closed.