herbpearson47 - I lost access to 1Password and data following upgrading to Windows 10.

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I upgraded from Windows 7 to Windows 10, successfully used 1Password, and then updated my Windows 10 in the last few days. I have lost access to my 1Password program and am not able to import any passwords into the program from my Dropbox account. Please help!


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Referrer: forum-search:I lost my 1Password data when I upgraded to Windows 10. How can I find it or restore it.

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  • mikayla
    mikayla
    Community Member
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    Me, too. I'm using 1P 4 on Windows, and just upgraded to Windows 10 a few days ago.

  • AGAlumB
    AGAlumB
    1Password Alumni
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    @mikayla, @herbpearson47: I'm sorry to hear that! That's really odd. Are you not able to find the vault in your Dropbox folder any longer? It should be right where you left it unless you'd deleted it from Dropbox on one of your devices. Please let me know what you find!

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