current version fails with error 1001
I just upgraded to win 10 pro and went to istall the current version and this is the error it kicks back at me.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: win 10 pro
Sync Type: Not Provided
Referrer: kb:undefined, kb-search:error 1001, kb:undefined, kb-search:wont install on win 10 pro
Comments
-
Hey @griswold1973,
Sorry to hear you're having this issue.
Can you please check that you're using version 4.6.2 of the .NET framework? https://www.microsoft.com/en-us/download/details.aspx?id=53344
It's a requirement for the .msi installer we use for 1Password 6 to work. After you've installed the latest version of the .NET framework, please download the latest version of 1Password 6 and install it: https://app-updates.agilebits.com/product_history/OPW6
Cheers,
Alex
0 -
I will try this tonight and will let you know the results. Thanks
0 -
Looking forward to your reply @griswold1973! Please let us know if you run into anymore trouble.
0 -
I got it to install and it works like a champ. Thanks for the help
0 -
Excellent! Thanks for the update. On behalf of Mohamed, you are most welcome! I'm glad to hear that all is well. It sounds like you should be all set, but don't hesitate to reach out if we can be of further assistance. We're always here to help! :)
0
