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New Team Entries Not Syncing

jcouch
jcouch
Community Member
in 1Password 4 for Windows

Using a team account on 1Password for Windows 10 6.0.161u, new password entries are not syncing up to the team website. The sync button in the app does not seem to help. Should I try logging out and signing back in? If so, will this delete my (now only local) copies of the new passwords?

1Password Version: 6.0.161u
Extension Version: Not Provided
OS Version: Windows 10
Sync Type: Team

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @jcouch: Thanks for reaching out. I’m sorry for the confusion! Definitely do not remove your account or delete the app. You seem to be using a very old beta. Please install the current version of 1Password from the Get the Apps page in your account:

    https://start.1password.com/apps

    Then be sure to add any data to the new app (or web interface) which you haven't yet saved to your 1Password Account and then remove the old app. I hope this helps. Be sure to let me know if you have any other questions! :)

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