Can't create a new group inside 1Password team

tristanb
tristanb
Community Member
in Business and Teams

Hello,

It seems that I can't create a new group inside 1Password team (screenshot: https://www.evernote.com/l/ARHhekOz9ThJn6K4OC5ykACrdFqJ2TtC08M )

Following this guide: https://support.1password.com/groups/
it seems that I don't have the button to add group.

PS: I'm the owner & administrator of the 1password team account.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Jacob
    Jacob

    Hi @tristanb! I'm sorry for the confusion. Custom groups are a part of a 1Password Teams Pro subscription, so it looks like you have a Standard account. You're welcome to switch to the Pro plan and learn more about what it offers on your billing page. Sign in to your account in a browser, then click your team name in the top right and choose Billing to do this. Let us know if you have some questions. :)

  • tristanb
    tristanb
    Community Member

    Meh, sorry guys you lost me there. It's an essential feature for us. and the billing gap is too huge. We switched to Lastpass Entreprise for 7$/month/user less than your Pro plan :(

    Thanks for the answer though.

  • Jacob
    Jacob

    @tristanb Thanks for letting us know! We'd be happy to discuss this a bit more and see what we can do for you. Could you send us a message at sales@1password.com? Post back here with the BitBot confirmation number we send you after you've dispatched the message and we'll get back to you as quickly as possible. Talk to you soon!

This discussion has been closed.