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1Password window for master password STUCK in lower left of screen

michaelnorth
michaelnorth
Community Member
in 1Password 4 for Windows

Please see screenshot: https://www.dropbox.com/s/z1mmuaiogcvmobv/12-01-2016-6.png?dl=0

The window that prompts for the master password is always partially hidden in the lower left of my screen, even as I write this question. It stays there no matter how many times I move it. Very frustrating and almost unusable. How to fix???

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • MikeT
    MikeT

    Hi @michaelnorth,

    Thanks for reporting this. Do you have a multiple-monitor setup or change resolution often? This issue happens when 1Password is given an outdated location information by Windows.

    Here's how to reset it manually:

    1. With the unlock dialog in focus, press the ALT+Space on your keyboard and then press the Enter key. This will switch to Move action for the window.
    2. Now, use the arrow keys to move to the preferred location and press the Enter key to save the location.
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