Add last sync time indicator to UI
I don't see my changes which I made on another computer, apparently because the app didn't sync for some reason.
As a user, I don't have any feedback about this and wanted to seed more information:
1) timestamp of last sync (to know how long ago it didn't sync)
2) sync status (error/offine icon in case if the sync doesn't happen because of a network problem)
1Password Version: 6.1.308d
Extension Version: Not Provided
OS Version: Windows 10
Sync Type: 1Password Account
Comments
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Hi @SergeyK,
Thanks for the suggestions!
We are planning to add more detailed status in the settings, so you can see the status of each account/local vault in your 1Password database; when it was last synced and so on.
We do provide alerts when there are errors. You'd see the in-app banner on the bottom right if there is an account issue or sync issue, same place where we'd notify you of available updates. With each update, we are adding more and more diagnostics for various sync issues we're seeing from our customers and it will alert you of the issue or even better, we will fix it.
When there are local changes that are not being pushed, we do show Pending Changes on the top of the left sidebar. This will be improved in the next update to split into Offline Changes/Sync Errors to make sure changes you are making while you're offline are not treated as sync issues, so you'd know what'll be pushed the next time you reconnect.
Can you email us your 1Password diagnostics report, so we can see why it is not syncing right for you. Please use this guide to generate the 1Password diagnostic report and email it to us at support+windows@agilebits.com. Also, in the email, include the link to this thread along with your forum username, so that we can connect the email to this thread.
Let us know here when you've sent it, so we can confirm we got the email.
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It synchronized eventually, after 20 min or so.
Don't know the reason why, because UI doesn't indicate anything about the status of synchronization.
New items just silently appeared in search after some time.Next time will send report.
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I updated to the beta, it works fine, but I didn't find the account sync info there :)
Maybe you could introduce a "dashboard" page with account details like sync status, copy account key, billing etc?
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Hi @SergeyK,
Thanks for writing back. Sorry, I was referring to the sync performance, it should be much better in this beta update for you.
As for the sync status, we'll look at adding that in a future update. We have no use of this in any 1Password apps for 1Password.com accounts because we have a persistent background notifier that's connected to our server all the time for real-time sync. However, this works perfectly as long as the connection isn't dropped, so we're constantly working on improving this in each update and based on the feedback, we're making progress, but not 100% there just yet.
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