Why is 1Password 6 still so limited?
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Your customers are repeatedly telling you what specific features are important to them and we keep getting the same scripted answers over and over again.
I'm sorry you feel that way, but that simply isn't true. Everything on this list is something we've built, tested, and added due to customer feedback (and then some, since that isn't including betas). I don't know what else to say, other than we'll keep adding to that list until we've run out of things to do. :chuffed:
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Since @brenty ignored most of my comments (which I don't fault him for) I still would like someone from management to weigh in and explain why a year after 1Password.com was launched, paying Windows customers are still stuck with an inferior, mostly crippled product.
I'm sincerely sorry if I offended you at all by not responding directly to all of your comments. I honestly thought that your questions were rhetorical, since (as far as I can remember) you've been around since the very beginning of 1Password 6 and seen it grow from a single window and no browser integration to what it is today — by no means complete, but much closer to where it should be.
So when you say that 1Password 6 has not received features that have been requested (many by you yourself!) and that it is unusable (when so many people use it every day), I'm at a loss for how to respond to that, and to things like this:
Why are OSx programmers obviously so much more adept at programming for 1Password than the Windows programmers appear to be.
I don't think either of us are in a position to say who is better, Mac or Windows programmers (and certainly I don't want to get sucked into the ensuing flame war!) But I think in this case there isn't a level playing field: our Mac developers have a lot less work to do to give people the features they want in 1Password...because they've already done that work. Our Windows developers, on the other hand, are working to build features into the Windows app that the Mac version has had for years. That sounds kind of whiny, but the fact is that this was our choice, and we decided to go that route because we want 1Password to have a bright future on Windows. It doesn't necessarily feel that way though, either to you or to us, but it's the right thing.
When will Windows users stop hearing the excuses about having to redo code because things weren't working out properly.
No excuses. It's the decision we made, and we're prepared to live with it. Well, we do. Every day. And we realize that you and the rest of our Windows users do as well, so we continue to work as hard as we can to move forward. It helps to focus on the next release. And the next. And the next. :dizzy:
When will we stop getting the scripted excuses about this long list of requested features that are being prioritized - but never seem to make it to the end users?
I promise you this isn't a script. But I appreciate that it may feel that way when we don't have the answers you're looking for. Here are just some of the things we've added, which did not exist in 1Password 6 initially, and are available to users today:
- Multiple vaults / accounts
- All Vaults
- 1Password.com sync
- Login filling
- Autosave
- Autosubmit
- Credit card / Identity filling
- Item Editor
- Documents
- 1Password mini
- Tags
- Import / export
- Keyboard shortcuts
- Mutual authentication
- Proxy
- TOTP copy
- Security — which is actually a ton of individual features, but it's the most important thing
By no means exhaustive, but you no doubt have a list of your own, of features which you'd like us to have yesterday. I think these should count for something though, and you yourself were pretty keen on us adding many on that list in the past, but now that they are available you seem to have forgotten. I'd say that 1Password 6 is a "glass half full", but then again I've been using it every day since spring so maybe I'm just glad I don't have to copy and paste anymore. :lol:
Most important, when (I am not asking for a commitment to date, just a time frame) will we see a Windows product that justifies us paying a monthly or yearly subscription price.
This is really subjective, as what "justifies" a subscription to one person another will find lacking. There are many people who are happy to have 1Password 6 on their PCs...and also plenty of users who don't feel that any our other apps justify a subscription fee — or even a license. Obviously I disagree, but when it's someone else's money it doesn't matter what I think: the only thing that matters is if you feel that 1Password is worth paying for. That's why we offer free trials for our products, so you or anyone else can decide before paying if it meets your needs. Much better than having to take my word for it, or anyone else's. You're the one paying the bills!
So I guess the answer is "it depends". On what? On you. For some people, 1Password 6 meets their needs. For others, it doesn't. Either way, it makes no difference to us though, because we're not finished. It's hard to imagine now, but beyond the features you may be missing today, we're excited about what may come long after you feel 1Password 6 is "done". That's why we're building it from scratch: so we can make a great app that has everything we know and love from 1Password already, and more that is yet to come.
Windows users are paying the same subscription price as OSx users, yet a year after launch we still have nowhere near the product functionality as OSx users have.
The new 1Password 6 Windows app definitely isn't a year old, or we'd be much farther along. However, you make a fair point: it can certainly feel like an eternity.
Are we going to see a viable 1Password 6 for Windows or are we suddenly going to be told that Agile Bits will no longer be producing a Windows product?
There aren't a lot of unequivocal answers I can give when it comes to development, but I can say that yes, AgileBits will absolutely continue supporting Windows. We're hoping to support more platforms in the future, not less. Believe me, if we were going to discontinue 1Password for Windows, we could have saved ourselves a lot of work in the mean time!
I wonder if this is more about feelings than facts. I can definitely appreciate that because 1Password 6 isn't what you want it to be, it probably feels like we're not working hard enough, like we don't care. That couldn't be further from the truth, but nevertheless if you're suffering because of decisions we've made that's got to feel terrible. I'm just not sure what we can do for you besides apologize again and keep working on the next update (and the next). It sounds like you expect us to either announce that 1Password for Windows is dead (it isn't) or suddenly unveil a fully formed app (we won't). Reality isn't back and white. We're working in this grey area where 1Password 6 is neither dead nor fully realized, and it seems like the only way forward is to keep doing what we're doing to make it achieve its potential. It sounds like you just want 1Password to get better on Windows. It has, but of course there's a lot more work to do and it seems like it won't happen on your schedule. Building the kind of great software that we all expect 1Password to be happens on a human timescale. We can't give you what you want today, but we're not willing to give up. What would you like us to do?
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I did not say that 1Password6 Windows was a year old - I did say that 1Password.com was launched a year ago. The MAC app was available to subscribers out of the gate.
Thanks for clarifying. You're 100% right.
Although management must have known long before 1Password.com was unveiled to the public that 1Password4 could not access 1Password.com, nothing was overtly done for several months to start development of 1Password6 for Windows.
I can totally see how it may appear that way. Just keep in mind that, given your dissatisfaction with the current state of 1Password 6, if we'd shown you what we had at that time, you would have been even less enthusiastic. I wouldn't blame you for saying, "Why are you even showing me this?" when it was in a (pre-)alpha state. You may feel that it still isn't ready for you to use even today, but some folks get a lot of use out of it, and we're still plugging away to add things so that even more people will want to use it.
Building software is like building a house, but without blueprints, and without materials. We can't just chop down trees and put them together. Everything that exists in 1Password 6 today had to be put there by a human, so it took time before there was even a visual interface, and will continue to take time for each improvement and feature.
I will say it again, although Windows users have been paying the same subscription price for 1Password.com as MAC users for the past year, Windows users have been given a severely crippled program and basically told to live with it because the programmers are working as fast as they can. Again, every time someone mentions missing features we are fed the script "it's on our list of priorities but we don't have a time frame".
Not at all. We realize that 1Password 6 doesn't have all the features that everyone wants, so it's available for anyone to try it for free to decide for themselves if it's useful to them. If it isn't valuable to you, it's our job to keep working on it to get it to a state where you'd be willing to pay for it. As far as I can tell, that's the best solution: to keep working to make it better. Again, what would you like us to do? And again, keep in mind that we're not willing to give up, as doing so won't get 1Password 6 to where we all want it to be.
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