1Password on IOS not synching correctly to Dropbox

dmeusa
dmeusa
Community Member

1Password on my Mac has a total of 136 items, including 103 logins, 4 secure notes and 13 credit cards. 1Password on iOS has 116 items, 87 logins and 12 credit cards. I only use one vault, "Primary." The problem has existed for several months. I've tried removing Dropbox on the Mac and iPhone, and then reinstalling. Also, I've removed 1Password on the Mac and iPhone, and then reinstalled. I've paused and then restarted the synch on iPhone. Regardless of what I do, the iPhone only displays 87 of 103 logins, and it's always the same ones that are omitted. I'm unable to view the 1Password.agilekeychain file in Dropbox. When I click on it, I'm able to download, but when I try to view it, I receive a message that says I'm missing a file. Also, the folder in Dropbox now has two additional files, "a" and "data." The "a" file was recently added, since the most recent reinstall of 1Password.

Please let me know what I need to do to synch my iPhone 5se.

Thanks

Comments

  • dmeusa
    dmeusa
    Community Member

    Finally figured it out. I have an old iPad also that I don't use very often, but I turned it on to see how many items were displayed in 1Password. There were 116. I deleted Dropbox and 1Password on the iPad, and then reinstalled. When I logged into 1Password on the iPad, the synchronization added the newer items; the item count is now 136 on all three devices (Mac, iPhone, iPad).

  • AGAlumB
    AGAlumB
    1Password Alumni

    Aha! It sounds like you had all of your devices syncing with Dropbox...but some to different vaults. I'm glad to hear that you got it sorted out, but we're here if you run into any other issues. Cheers! :)

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