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Vault's file date does not coincide with my passwords last update

danielpiret
danielpiret
Community Member
in 1Password 4 for Windows

Hi there, My vault's file is from April 15 (52 passwords stored) and I already have 130 passwords in 1password, last updated, december 2016 https://goo.gl/Y28ZGh

1Password Version: 4.6
Extension Version: 1.616
OS Version: Windows 10
Sync Type: Dropbox
Referrer: forum-search:vault is out dated

Comments

  • Greg
    Greg
    1Password Alumni

    Hello @danielpiret,

    I am sorry you bumped into this! Let's try to find out what is going on.

    Could you please share a diagnostic report from your Windows PC? Here is how:

    https://support.1password.com/diagnostics/win.html

    Attach the Diagnostics Report to an email message addressed to support@agilebits.com.

    Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the report and ensure that it is dealt with quickly. :)

    Looking forward to your report! :+1:

    ++
    Greg

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