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Second 1Password vault in Windows 10 app not registering on 1Password.com

Straight_Arrow
Straight_Arrow
Community Member
in 1Password 4 for Windows

I hope this doesn't duplicate previous posts, but I haven't been able to find a previous post that answered my question.

I just started a new 1Password account, and migrated my data from the licensed 1Password 4 installation I have been using for years (on Windows 7 and 8 prior to 10, now on Windows 10) to a new installation of 1Password 6 on Windows 10. Migration seems to have worked flawlessly except that I had 2 vaults in 1Password 4, and while the 2nd vault data migrated to the app on my laptop smoothly (as did the 1st vault), I can't find this 2nd vault on 1Password.com. The 1st vault is there, but not the 2nd. I just want to confirm it has uploaded to 1Password.com before I delete the old data for 1Password4. I have an individual 1Password account.

Should I just wait? Will it be there tomorrow morning and I'm just being impatient? But the first vault's data uploaded to 1Password.com instantaneously. Please advise.

1Password Version: 6.1.308d
Extension Version: 4.6.2.9
OS Version: Windows 10
Sync Type: 1Password

Comments

  • Greg
    Greg
    1Password Alumni

    Hello @Straight Arrow,

    Thank you for using the latest version of 1Password for Windows! :) You did the right thing by contacting us.

    It seems that you have migrated only one vault. What we have to do now is to move the contents of the second one, too. Please try to do the following:

    1) Sign in to your Individual account at 1Password.com.
    2) Create a second vault there.
    3) Repeat migration steps from our guide for the second vault that you have in 1Password 4.

    Basically, you want to move the data from the second vault in 1Password 4 to your newly created second vault in 1Password account.

    Please tell me how it goes. Should you have any questions about the steps above, do not hesitate to ask them. Thank you very much in advance!

    I look forward to your reply!

    ++
    Greg

  • Straight_Arrow
    Straight_Arrow
    Community Member

    Thanks so much, Greg! That fixed it. I got stumped last night when there wasn't a vault to copy the data into and your instructions were just what I needed. Thanks again!

  • MikeT
    MikeT

    That's great to hear and on behalf of Greg, you're welcome.

This discussion has been closed.