Couldn’t connect to 1Password Helper (Sophos Home installed)

rschmid

Hello,

in my Chrome browser I cannot connect to 1Password Helper. In my Event log I see event logs like this:

AgileBits.OnePassword.Browsers.WebSocketClientsWhitelist
Failed to open process #2184 that initiated web socket connection on port 51170 and origin chrome-extension://aomjjhallfgjeglblehebfpbcfeobpgk.

I know there is something to configure in Sophos Home but I don't remember how to edit Sophos Home.
Can you help me?

I am running Windows 10 Pro.

Kind regards,
Roland

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1Password Version: 6.2.333d
Extension Version: 4.6.2.90
OS Version: Windows 10
Sync Type: Dropbox

MikeT

Hi @rschmid,

Sure, we'd love to help. We have a guide here that will explain how to configure Sophos Home: https://support.1password.com/cs/configure-sophos/#sophos-home

rschmid

Hi @MikeT,

yes 127.0.0.1 now I remember. I had to remove and reinstall extension and now 1Password-Helper works great ;)

Kind regards,
Roland

Happy New Year!

MikeT

You're welcome and Happy New Year!